Responsibilities:
Web Platform Development
● Design, develop, configure, and maintain web applications, SaaS platforms, and
application submission workflows.
● Analyze requirements, participate in technical design, prepare estimates, and
recommend solutions aligned with architecture and development standards.
● Coordinate release preparation, implementation, validation, and stakeholder
● Create page layouts, mockups, and user interfaces that provide clear,
consistent, and user-friendly digital experiences.
● Troubleshoot content, publishing, layout, and platform configuration issues with
business and technical teams.
Analytics, Reporting G Optimization
● Analyze platform and content performance through KPI reports, dashboards,
and
● Support reporting and data-management activities using Excel, SQL, and related
● Apply content-quality and usability practices to improve user experience and
Release Deployment & Hypercare Support
● Support production deployments, post-release validation, and hypercare
● Troubleshoot defects, incidents, and integration issues; coordinate root-cause
analysis and corrective actions.
● Maintain deployment procedures, technical documentation, and knowledge
transfer
Requirements:
Bachelor’s degree in Computer Science, Information Technology, Systems
Engineering, or a related
● 3+ years of experience administering, configuring, supporting, or developing
web applications, including SaaS platforms.
● Experience with HTML, CSS, JavaScript, XML, content management systems,
application configuration, workflows, and user interfaces.
● Working knowledge of SQL, data management, integrations, release
deployment, and production
● Strong analytical, organizational, communication, documentation, and
stakeholder-management
Ability to manage multiple priorities and collaborate with business users,
project teams, vendors, and technical stakeholders.
● Familiarity with Agile methodologies and the software development lifecycle
(SDLC).
A plus:
● Experience in healthcare, insurance, financial services, or another regulated
● Experience with low-code/no-code, workflow automation, or enterprise SaaS
platforms such as FireLight , Salesforce , ServiceNow , or Microsoft Power
Platform .
● Experience with digital-product configuration, business rules, catalogs, APIs,
web services, ETL, or file-based interfaces.